this downloader and process of getting my plugins is trash. im glad i canceled my subscription to studioverse because this ■■■■ is wack. i left it going for hours came back it failed doing it again its frozen… Ive wasted a whole freakin day staring at this pos downloader. i will literally never buy another waves plugin again
2 Likes
Hi @psychlo0015,
If submitting a support ticket Contact Technical Support is not an option.
You can reach our Support Team over the phone at +1-865-909-9200 ext. 1 when in need, this will most likely save you time and effort.
Are you installing samples at the same time??
When the Central installation process hits the samples it looks like the process freezers up and Central hangs. That’s because those files are big and the progress bar only gets updated after its all downloaded. It’s very confusing.
If you think this might be related to your problem, what I suggest is to try installing the plugins first, by deselecting the HD/SD options. Once they have installed correctly, then try installing the HD samples only and for the third time around the SD samples.
Feedback for @Adi.Waves…
Because I have seen many people report this issue over the course of a year or so I think it might be an idea for Waves to look at breaking up the sample files into smaller logical downloads. This should give Central a chance to install each part and update the progress bar without people feeling like Central has become non-responsive.
1 Like
Thank you @simon.a.billington for the feedback and suggestion, although download fails or slow downloads can occur due to many reasons, downloading all the plugins along with Sample Libraries might indeed be challenging in some cases depending on the network.
I will relay your feedback to our Team.
1 Like
Yes I do understand there are other reasons for slow downloads or fails.
I was hoping that by addressing the immediacy of the feedback relating to sample downloads it might help confirm or eliminate the samples as a cause of the issue. Making things a little bit easier in terms of diagnosing issues.
1 Like
to add to that.
I find it difficult that if you have a bundle that i can’t activate the bundle (Waves Essentials) but only download specific plugins (or none at all, and download specific plugins when needed).
I’m in a pinch now on a new machine with bad network reception and i’m stuck with downloading 15gb of plugins where I only need 2 or 3.
Or i’m missing something
Thank you for your feedback.
You can install single plugins from Waves Central > All Products tab scroll down or search for the plugins you wish to install, using the spotlight option located on the top of Waves Central interface.
If you need any assistance with setting up you can Contact Technical Support directly, they will be happy to help.
1 Like
This is how I’ve been doing it for a couple of years.
t’s definitely possible. A little more time consuming to to go through first, but if you forget something you can always come back and install it later. It’s also worthwhile to not that when I get across the board updates it’s not installing all of Ultimate, only the plugins I have installed.
I only wish removing a plugin was a simple.