WAVES.COM SPECIALS SUPPORT

Waves Central Non Responsive

Hi Fellow Wavers!

I’m a noob at using Wave Central v11, and have run into a dilemma validating my new plugs.

WC loads and displays my new plugs that I just bought, however when I select them to
authenticate and make active, the activate button (not greyed-out), doesn’t activate the files.
The button doesn’t launch the process, nothing happens at.

I made sure to select my target device etc., and the radio buttons next to the files light up
as expected. But, after that, nothing happens. Dead. I’ve also read thru the majority of the help files here, but didn’t find anything specific related to my problem. One help file said
WC11 is compatible with Win7 and up. I suspect my system is not compatible with WC11?
IDK…

Here’s my system run down:

Win7x64 Pro SP1
8g ram
1 terabyte SSD
2.4g quad core i7

Any clue to help me get started, will be greatly appreciated!
Cheers,
fatharock

Hi @fatharock and welcome to the forum,

Waves Central V11 is supported on Win 7, but V11 plugins are supported in Win 10 and up. You can install V10 software which is supported on Win 7 to work with your V11 licenses.

That being said - this is not the reason you are experiencing this issue.
Please contact Support at your convenience and they can assist in working this out.

Thanks

Hi Yishai,

I guess it’s time to leave Win7 and upgrade then.

Also, for some unknown reason, WC11 did authenticate
my plugs after re-boot; so all is good.

Thanks for your help and prompt support!

Cheers,
fatharock

Hi Yishai,

This email is a follow up to a previous tech support issue I was having and
I need now to re-connect with you, because I’m still expeiencing problems
with a couple of Waves vst plugins. You helped me in the past to at least
be able to load these plugins and all seemed to be perfect, but they weren’t.

The issue now is:
After loading CLA mixdown stereo plug into my master buss in Reaper, the
screen locks up and I get a “program not responding” message. Not only that,
but that plugin does not cohabitate with another waves plugin such as a EQ plug.
This is very serious because these Waves plugins have corrupted a very complex
music project I had just about finished. Fortunately, Reaper created a backup file and
I was able to recover all my work minus the last few touches.

I wish I knew where to start looking to solve my problem but I’m done. I have the
Reaper dump file if that would help solve this, just let me know. My apologies for
seeming desperate, but…I am. S

Maybe you can make a miracle by remote…

Yours,
Steven Moser
Legacy Videos Arizona
fatharock@yahoo.com

Hi Yishai,

I guess it’s time to leave Win7 and upgrade then.

Also, for some unknown reason, WC11 did authenticate
my plugs after re-boot; so all is good.

Thanks for your help and prompt support!

Cheers,
fatharock

Hi @fatharock,

Please call or write our support team here and they will assist and work this out with you.

Best
Yishai

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