Renaissance Vox Claims that is does not support current sample rate?

Support
1

Purchased renaissance Vox about a week ago and it was working fine until today. When I try to use it, it claims that it does not support the current sample rate. This is not true, as the specs claim it supports up to 192 kHz and my sessions are all the standard 44.1.

I am running a Mac with an M1 as well as Pro Tools 2021.3.1.

Has anyone experienced this and do you have any fixes?

2

Hi @kelly.alaina.nall and Welcome to Waves Forum :slight_smile:

First, please note that M1 Chip computers are not yet supported by us, as can be seen in our System Requirements page.
Running the plugin on an unsupported system may result in technical issues over time.

That being said, if the plugin used to work fine before (and considering the fact it is supported in 44.1 kHz Sample Rate) - it is worth checking and further investigating.

Feel free to contact our Tech Support department. They will be more than happy to assist you further if possible.