Plugins prevents projects from loading

Using Clarity Vx 14.0 on Premiere Pro 23.4, and recently its started to prevent my project files from opening up, they load till about 75%, then stop responding entirely. No error message or anything, just a freeze and a crash.

I know its the plugin, as disabling it allows the project to open. I’ve reinstalled Wave Central and clarity, yet the problem still persists. Re-Scanning also fails to yield any useful results. Any ideas?

Hi @luc.slingshot,

Welcome to the Waves Forum.

I think the quickest way for a solution or a diagnosis will be to go through Tech Support as you already did :muscle:. Sometimes crashes can also be related to Microsoft C++. Redistributable files that are missing or corrupt i.e. this can be easily fixed of course, if that is indeed the cause of the crash.