I just purchased Maserati ACG V12 (First Wave product I own). It has installed and is visible in Waves central, serial number shows, etc. But when I try and select a target device the only option I get is “Don’t activate license”. ie I have no selection option etc, just that message. Aargh. I’m trying to activate license - please help!
Hi @Magikbee
Sounds like there is a local issue on your that for some reason it doesn’t detect the local computer.
Does it work when you connect a USB flash drive?
To be sure you’re doing it right, please refer to the Move licenses at this link.
Anyway, I suggest contacting Waves tech support regarding this issue.
We would be happy if you will post the solution here afterward 
Thanks - I think its resolved. Needed to restart the computer event though Logic Pro was quit. Thanks!
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Good to know, thanks for sharing
Yeah Logic does this periodically. It’s always worth doing this step when something isn’t showing up or validating. Most of the time it will fix the issue.
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Hello
I have a recurring problem with my licences : it’s the first time I buy on waves…
Every time I turn on fruity loops it asks me to re-scan my licenses so they were activated, except once on my account I see that…
Each time it shows me as if they were gone, and on top of that, I’ve exhausted the number of licenses to generate, but I was in the same case yesterday and then suddenly they came back with the green icon as if they were activated.
Yet they are well hosted on my C
It’s incomprehensible, I’m waiting for an answer from wave by mail, if someone has the solution it would be really nice. 
Hi @djuzyone,
Welcome to Waves Forum,
Please refer to the Computer Appears as Disconnected Device in Waves Central article.
If further assistance is needed, please contact our Technical Support team.
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Hi
Indeed, I use a VPN, I also had to modify my HWID for security reasons related to my job.
Today it works.
I wasted the last licenses by making a bad manipulation related to this error.
I asked the assistant i contacted by email, if it was possible to credit me for licences inadvertently lost.
Sincerely
Hi @djuzyone please further consult our tech team regarding this query.
We process such requests on a case-by-case basis and in any case, the licenses in question should be covered by the Waves Update Plan.
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