License device problem

Hi on my laptop I can’t install the waves. Or rather, the problem is not the installation but the validation of the license. If I go to the license section I cannot validate because my device is not seen. How do I resolve?

Hi @matteo.matteo

Welcome to the Waves Community forum.

Are you not able to see the target device once you want to activate it, or do you see your licenses as a disconnected device.?

If you see your licenses under disconnected devices please refer to the Computer Appears as Disconnected Device in Waves Central article.

If it’s an issue with choosing a target device (missing target device to activate the licenses on) then I suggest contacting the support team.

Have a great day.