Can't launch Waves Central at all (Windows 10)

Hello everyone!
I purchased a bunch of plugins a week ago. Only problem is : it proved absolutely impossible to open Waves Central on my windows 10 pc. I invariably get the following error message (Strangely, containing no Windows Error Number)

I contacted Waves’Tech Support. They asked a few questions then sent me back to talk to Microsoft so I did…and Microsoft will have nothing to do with “third party software” issues…

I spent a week eliminating all the problems suggested by the error message , one by one, (Learning a lot about the innards of Windows, admittedly, but not making music…)
The WMI is not the problem. My antivirus is not the problem. My level of access or authorization over my system isn’t the problem.

So I’m really stuck here, and a bit tired of it all, to tell the truth.

Waves Central still crashes on launch, and I find myself with almost 100 $ worth of unusable plugins which are, ha ha, non rufundable.

Anyone has an idea ?
Your help would me most appreciated !

Fabien (MB)

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That is absolutely weird.

I assume you have enough storage space available?? I also assume you’ve deactivated any antivirus software you were running?? I also assume if malware was a culprit your antivirus would have found it, when it was running of course. I also guess that it’s not a permission thing and that you’ve run disk diagnostic tools to verify the health of the OS and drive??

Assuming all that is true this is indeed a tough nut to crack. Have you tried repairing your file directory?? :thinking:

Hi @MisterBlue,
I would like to refer to this issue. Could you please share your support ticket number?

Hello and thanks for answering my S.O.S. !
Well…yes, I have already tried all the solutions you mention in your reply. And the file directory too. Everything I could think of… It just swallowed my whole last week of vacation…

Anyway, some sort of a miracle happened today :slight_smile: : I casually tweaked some things in Windows this morning before shutting everything off and heading for work…
And, back home, when I tried to install and launch Waves Central…it just installed…AND launched !
I can now access my downloads.
To be honest, I can’t really remember what I tweaked that made it all work this time. I’m not methodic. I like making music, I’m no technician…
Maybe Windows finally felt like surrendering my stubbornness.

Thank you for reaching out, Simon.
I hope you have a great day in Australia, and I hope I won’t have to bother the community again :roll_eyes:


Hello Oh , thank you very much #OdelWaves !

For some mysterious reason, Waves Central decided to install and run properly today.
I tweaked some things in Windows last night and then again this morning. It was not methodic, more like a last try before giving up.
THAT worked! Whatever it was I did right.
I wish I could remember which manip was the right one, in case there’s a next time. I already don’t .
I’m not a technician.

Anyway. Thank you for coming to the rescue and offering your help. It’s precious to know you can expect some help. And maybe it’s just the good vibes that worked this time :smile:

i also have to make it clear that Waves support never let me down. They actually had just offered to take control of my machine and try to solve the problem from the inside, just before I stumbled upon a random solution :slight_smile:

Have a great day !

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Perhaps a Windows automatic update sorted out a system issue for you?!?

It is a bit weird, admittedly. At least things are all working smoothly for you again. That’s the main thing. :grinning:

Hey man this is happening to me too and I just bought plugins for black friday and it all the sudden stopped working. So annoying. Anyway if you ever figure out what you did please please please let me know man. Thanks.

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@andrewlong518 Thanks for joining our Forum
I suggest contacting Waves tech support regarding this issue.
We would be happy if you will post the solution here afterward :slight_smile:

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After the installation, i get “Central has encountered a system permissions issue. Contact support”. It had actually worked before but now, nothing. I tried installing it on my Macbook (from work, not producing) and it works out just fine. Somehow, Windows and WC aren’t friends and i have no clue how it happened. (edit: it went all sideways before i could activate the plugin.)

I have had all of the steps explained on the Waves website, new account, fixing permission, etc etc etc.
I’m in contact with support as we speak, but nothing yet. I’ll keep updating if anything happens.

Meanwhile, all tips&tricks are more than welcome!

Are there perhaps any changes to security that may have happened recently?? I Microsoft update possibly?? How about changes to your internet??

Either way Odel is right, Tech Support is the bast place to help you get this sorted. Although consider checking their FAQ page as well…

Big ups to the Waves Support. After a few mails with trying differente approaches, a very kind employee took over my PC and got it fixed. It tool quite a while and to be honest i have no clue what actually changed. At a certain point i just couldn’t follow, which is fine, i’m not a computer technician haha.

So…if in need: contact their support. Thank you big time Waves!

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