Application SoundGrid Studio stopped unexpectedly

I have installed version SoundGrid Studio
In a Windows user who was named in Russian letters C:\Users(Russian letters), the program gave the following error “Application SoundGrid Studio stopped unexpectedly. Do you want to restart the application?”
In the event log this information, KERNELBASE.dll 0xe06d7363
The user named in English letters C:\Users(English letters) did not have such an error
Nice joke, developers!)
I didn’t really sleep for three days while I changed computers, reinstalled Windows and looked for the root of the problem
And hey, 1.5Gb ram is eaten by the program
Did you make it there on Chromium?)

Hi @shevar0,

Welcome to Waves Forum, and thanks for bringing this to our attention.

I’m glad you found the solution to this issue.

Our developers are aware of a few issues on our software caused by any non-English letters,
And I can assure you none of them consider it as a joke.

In any case, next time that our software keeps you up at night, and not for a good reason…
Please do not hesitate to contact our Tech Support team

Copyright © 2019 Waves Audio Ltd. All rights reserved. Contact Us | Terms & Conditions | Privacy Policy