Soundgrid Studio doesn’t connect to local computer

SoundGrid Platforms and Technology
1

Hi after a long time I updated my Soundgrig system from v9 to v10. The system consists of 2 IOC, impact server connected to a Mac running High Sierra.

Soundgrid studio is the central piece of the studio.
In the setup page I can see that both interfaces and the server are connected but local DAW isn’t available. In other words Rack B-Software IO is empty, no driver available.

I’ve erased everything an reinstalled and the situation is the same.

Can it be that two drivers are present?
Any suggestions?

2

Hi Yamil R. Martinez,

Sounds like the SoundGrid Driver is either:

  1. Not installed, or
  2. Not configured

See if you have an application called SoundGrid Control Panel in the following folder:
Applications > Waves > SoundGrid and launch the application named SoundGrid Driver Control Panel.

In this application,
See if the correct Ethernet adapter for your system has been selected - That should resolve the issue.

In case the application is not available, Please access:
Applications > Waves > SoundGrid and launch the Installer file…

Once that installation has completed,
Perform the previous steps to configure your SG Driver to the right Ethernet adapter.

1 Like
3

Thanks for the response. The driver Is there with the correct Ethernet port, same one selected on Soundgrid Studio.

Im thinking of a conflict on a V9 driver with V10. The driver is installed but I thing that I installed both versions.

4

Hi Yamil,

This indeed could be the issue -
For SoundGrid Studio, a v9 SoundGrid Driver is required…

If the SG Control Panel app is showing v10.x.x.x,
That means you’ll have to uninstall V10 drivers by re-installing the v9 driver:

Access Applications > Waves > SoundGrid > Utilities in order to launch them both,
Start by firing up the v10 version to uninstall it, then launch the v9 installer to ensure it is installed.

5

What if the Ethernet isnt the same?