Hi Waves team,
I have a request, please make minor updates, ie security patches or making plugins purchased compatible with operating system updates by Mac or Windows, for free. I am a big fan of Waves, I own numerous plugins, and I was planning on buying many more, but I haven’t bought any in a while, and have vowed to never again buy from Waves, so long as we are charged to update our plugins once the coverage plan expires.
I understand you guys offer vip customer support and new features to the plugins when released, and you’ll should definitely charge for these extra services. But for customers like me that don’t want to spend money on extra features or revamped versions of our purchased plugins, and only want our plugins purchased to be compatible with operating system upgrades by Apple or Windows for example, well this should be free.
I don’t think that this is a major request. Numerous companies such as Plugin Alliance and Fabfilter don’t charge us to do MINOR updates to our purchased plugins. Minor updates such as security patches or compatibility with new operating systems. The same can be said of companies such as Apple or Samsung, they don’t charge for system updates.
Anyway, I really hope you take my feedback as from someone that is a fan. I appreciate you helping me with updating my J37 plugin when you didn’t have to.