Waves Card w-sq-waves3 for Allen Heath sq

Hello everyone :wave: Help me sort out the situation :pray:t2: I have an m-sq-waves3 map for Allen&Heath sq. The card is in the remote. The computer and the remote sees it, the program determines its SuperRack and sees the card. But the system does not work, the program does not receive signals through insert. What to do ?

HI @bbc.green.day.ru,

Welcome to the Waves Forum.

As this can occur due to various settings on the system such as routing, Firmware, or others,for a quick resolution please contact our live sound team :muscle:.

Have a great day.