Hey there, running an A&H SQ-5 with the SQ-Waves card and Superrack Soundgrid on my laptop. Sometimes I‘m getting crackles from - I think - CPU overload. I would really like to run the session in 48kHz, however I can’t select that in the driver window of the card. Is there any way to get it to run in 48kHz or is it not possible because of the internal resolution of the SQ? Any help would be greatly appreciated. 
The SQ-Waves card can run in 48kHz, independend of the internal 96khz of the SQ-5 itself. Your whole SG session has to be in 48khz then of course. And due to the resampling you get a bit more latency, like on the S-Link port when you use a 48khz stagebox.
Ah, that’s great. Do you also happen to know how I can set this up? Like I said, in the driver window of the card I cannot select any other sampling rate but 96kHz.
I don’t have a SQ-5 in front of me at the moment. I pretty sure there is no setting within the SQ-5, only within the inventory of the SG application.
If the option 48 khz is greyed out then debugging starts here. Is the SG host running at 48 khz ?
Hi @Knaeuel10 , I just tried briefly and it all looks as expected. I had to set the clock to “internal” though.
Hey, thanks for following up and sorry for the couple days of absence!
So with the clock set to internal it works for me, too. However I would need to clock the SQ to the Waves card then and I don’t think that’s recommended, is it? Also I kind of want to clock to my MoH‘s SQ-5 via S-Link as he‘s running a pretty complicated Dante setup.
Is there really no way to use 48kHz with the clock set to DIG?
I don’t think you need to clock the SQ to the card - the card has a SRC for 96k to 48k anyway.
The document "M-SQ-WAVES3_fitting_note_AP11564-.pdf” from the AH website (https://www.allen-heath.com/content/uploads/2023/06/M-SQ-WAVES3_fitting_note_AP11564-.pdf) mentions the clock options “Digital” and “Ethernet”. So maybe “Internal” is just a typo.
The manual for a M-Waves card for the dlive (https://assets.wavescdn.com/pdf/live/allen-heath-m-waves-v2.pdf ) mentions the clock setting “digital” as “Syncs via the M-Waves connection to the console“. Which - as it is almost the only option left - I read as clock source desk and this would explain why it immediatley goes to 96k then, no SRC involved.
The setting “Sync over Ethernet“ is not available for the M-SQ-Waves - maybe someone from Waves can explain why.
So I would start with clock set to “internal”, set 48khz and then connect other devices to see if it works.
Thanks for the research. I will try and report back. For that to work the SRC in the card would have to read the SQ-clock for the conversion back to 96kHz, to avoid dropouts right? Not sure if it does, but I will try!
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Hi @Adi.Waves ,
can you maybe clarify here: in the settings panel of the M-SQ-Waves3 (see screenshot above) the clock options are:
- internal
- digital
whereas in the Allen&Heath M-SQ-WAVES3 setup sheet (see link above) the options are:
- internal
- ethernet
To relieve the load on your famous tech support, it would be great to spread the info here in the forum too
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Hey @dagroch,
We always welcome discussions about Waves products and anything Waves-related.
That said, this isn’t a technical support forum. We encourage you to share your insights and solutions here after consulting with our Tech Support team, as that can be valuable to others.
For technical issues, especially those involving Live Sound setups or clock settings, it’s best to first have the system properly diagnosed. Offering solutions without that context can lead to confusion or misinformation.
Hey, I contacted technical support and will report back here once I have a solution
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Quick update on this old thread:
So it turns out running the soundgrid session at 48kHz is only possible if you clock everything to the Waves card. Since that is not possible for me, I will have to stick with 96kHz.
Thanks for the help though, everyone
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