WAVES.COM SPECIALS SUPPORT

Plugins opens but no Display

I can open all my plugins but like 50% of them wont show any display… just black, but they influence the sound and i think i can turn the nobs, just not see them… Any ideas how to solve this?

Hi @olamandude,

Welcome to our Forum :slight_smile:

As this is not a known issue, first make sure to load the plug-ins with the Officially Supported VST3 format.

If needed, refer to this link and follow the steps of rescan Studio One for VST3 plug-ins.

In case the issue is not solved, I suggest contacting our beloved Tech Support team, to look into this and offer a solution.

I come across this kind of problem periodically online. Not necessarily a Studio One problem, but it almost always seems to be PC related, though. My guess is that it has to do with all the possible options you have out there for graphics cards, where a Mac is much more limited.

Have you made sure your graphic drivers are up to date, that’s solved some issues in the past. Also I think the way certain software and games can be “power managed” by the graphic card software. Try plying with different settings or just turning it off in order to troubleshoot your problem.

Another thing it might be is an OpenGL/CL thing. I’m not sure if that can be updated, but its worthwhile looking into.

2 Likes

Im Having the same issue only with Wave plugins on my Mac Pro running Mojave all plugins 11v protools 2020

How old is your Mac Pro?? Is it running a compatible graphics card, is it’s driver up to date?? Is Open CL/GL up to date??

1 Like

Hi @bridgestarmusicgroup,

Note that our V11 plug-ins are Officially Supported with Pro Tools 2020 and OS X 10.14.

That indeed might be related to your Mac compatibility with OS X 10.14.

I suggest checking with Apple’s 10.14 Technical Specifications and see if the computer is compatible.

If that is not the case, I suggest contacting our Tech Support team, to look further into this and assist.

I am having the same issues. First they would not load then I updated my MAC PRO to High Sierra so now they load with the greyed out display screen.

What about people on High Sierra 13.6 who cannot upgrade due to hardware. There does not appear to be an option where I can go back and install a previous version of a plugin.

At the moment because of the upgrade from V11 to V12, I cannot use Abbey Road Saturation, Reverb Plates, Chambers, CLA compressors or Studiorack. Even under V11 some of these plugins do not display in Logic Pro 10.4.8.

All of these were working before an update.

Could someone please advise me on how to go back to a previous version of each plugin?

Kind Regards

Rodney

In Central there is a View option towards the top right. Clicking on that will allow you to specifically set an older version of the plugin. namely V10 & V11. That should allow you to install an earlier version of your plugins.

You may want to uninstall your “incompatible” versions first, however.

Hi Simon,

Thanks for the reply. I uninstalled everything then used V10 offline installer through Waves Central. Everything is V10 now except Abbey Rd saturator which is V11.

A little bit disappointed that CLA Epic is V12 only and that StudioRack V11 does not work with Logic Pro 10.4.8 even though it had done previously.

Regards

Rodney

Hi All,

Just wanted to update and clarify here.

This issue might be because your Mac’s graphics card does not support ‘Metal’, which is required for V12 plugins and the latest version of SoundGrid Studio and StudioRack.

To make sure that this is the reason, see Waves’ system requirements and check which Mac models support Metal.

If this is indeed the reason, you will need to roll back your Waves plugins to V11 (here are complete instructions), or roll back your SoundGrid Studio and StudioRack to the previous version which does not require ‘Metal’ support.

The GUIs will then display properly.

Important Notes:

  • New V12 licenses will activate V11 software if the product/s in question exists in V11.
  • To check if a plugin exists in V11, scroll to the bottom of the V11 download page.

In case there are still issues, I suggest contacting Tech Support to assist according to the exact computer and setup you are using.

In Waves’ defence it was Apple that updated the Metal framework and the graphic card requirements to go with it.

Unfortunately, as we go in to the future this kind of thing will always happen as they try to improve on features and offer a better user experience. Look at the M1 design as an example, Older tech just isn’t fast enough or have the expanded feature sets to support these kind of changes.

It’s disappointing, but when working with technology this will always be an issue. :cry:

Copyright © 2019 Waves Audio Ltd. All rights reserved. Contact Us | Terms & Conditions | Privacy Policy