I am at a loss to understand Waves’ business practice with WUP. I purchased WUP recently because my legacy plugins were crashing in Logic. After some troubleshooting, Support had me up and running. Great. But then in my next project, where I used many of my new Waves plugins (I also purchased Diamond and Abbey Road bundles), my project began crashing on launch. I contacted Waves support. The response: Waves doesn’t support Logic 10.5!
How can you offer WUP and then make absolutely no effort to solve a user’s problems with your software and hide behind something like version support? What if my issue has NOTHING to do with my version? And wouldn’t the developers want to know about a bug in 10.5? So, isn’t it in everyone’s interest to look into it? The response by Waves is truly bizarre and disheartening.
Can anyone at Waves provide a timeline when we can expect support for Logic 10.5, which was released at the beginning of May?