Hi everyone, Do anyone encounter same problem before? I’m using Sandisk Ultra Dual Drive USB Type-C 32GB When switching between MacOS 10.14.5 and Windows 10 In Waves Central, the name of My USB remain the same but the ID below the USB name are not the same. If I authorized the license under Mac…

Hi @a7564851 , This is specific to SanDisk Ultra and will be fixed with the next Waves Central update. Until then, I suggest following the steps in this link to move the licenses to a different USB Flash Drive.

Thanks! I also went into another problem is while I’m using this USB stick as license in MacOS, It won’t start any plugin if I stored the license inside the USB. But it work normally if I stored the license right into the computer dirve.

Hi @a7564851 I suggest trying with a different FAT32 USB Flash Drive and if the behavior is the same, please reach-out Tech Support to assist.

Hi, Just updated my Waves Central but my USB still acting the same.

Hi @a7564851 , I suggest contacting our beloved Tech Support to figure out what’s causing this.

I’m having very similar problems. I’m more convinced now that it’s the Waves Central update that caused the problem. My USB drive worked perfectly until I updated Waves Central. I can’t move my licenses to the cloud because Waves won’t recognize my USB drive. Based on your email and others I got…

This issue has been fixed in Waves Central Version 11.0.58. Please launch Central, let it auto-update and try again.

I have been having this issue for about 9 months, has something changed? Is there a setting I need to pay attention to now?

Hey @ajincitti , If your USB flash drive is formatted to exFAT and does not have any partitions on it, but you still experience issues, please Contact Technical Support directly for further assistance. Feel free to share your experience and solution in case it might help others.

My USB stick Recognized as different USB between OS

Support

ajincitti May 28, 2026, 2:10am 11

Yeah I have tried this with multiple drives. They are all single partitions and exFAT. I will contact support.

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My USB stick Recognized as different USB between OS

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