Licenses gone overnight

Support
1

Was stressed out to see my Waves plugins suddenly only worked in demo mode today, after having no issues yesterday. I haven’t made any changes. The plugins are (were, I guess) licensed and activated on this laptop I’m typing on as of right now. And have been for at least a couple months.

This laptop I’m on right now, where I’ve been using the plugins appears to be listed as a disconnected device. Which is…. strange.

And I can’t recover the licenses, since I did that some months back from a computer that died.

The plugins are listed as installed, but not activated.

I’ve tried the stuff that is in the support section to no avail.

I just need to finish a mix, Waves. Come on.

Help!

2

Man, I’m not sure what’s going on here. Did you do any updates/upgrades to your computer or OS recently??

Best bet is to probably get in contact with support. They’d be more familiar with these kind of issues.

3

No, haven’t done anything. But Windows may have done something in the background without me noticing, maybe. Yeah, I think this maybe needs some further help from inside people. Thanks.

1 Like
4

Hey @maggai,

Welcome to the Waves Forum.

If you still need any technical assistance, please Contact Technical Support if you haven’t already; they will be able to solve that quickly for you.

1 Like