I can't find my products

Support
1

I paid 163.46 dollar
(US)WAVES INC KNOXVILLETN

But I can’t find my plugins in my products also in waves central

central and site notice no product that I bought
but I paid help!!

I can’t do my job cause of this problem…

2

What OS and DAW are you using??

3

I use Mac OS 10.14.5 Mojave
Daw : Ableton 10 live / Logic Pro x both

It’s a situation where they can’t recognize the plugins they bought on Central and its website.

4

If you check out the requirements here it does say its compatible with Mojave, but 10.14.6. If you are indeed running 10.14.5, thats that could very well be your issue.

https://www.waves.com/support/tech-specs/system-requirements

5

you mean if I update my MacOS
and plugins will be found??

6

Quite possibly, yes.

Its the first thing that Waves Support will suggest too.

1 Like
7

thank you so much for the answer to solve this problem

1 Like
8

I update macOS but it was not solved I will contact waves thanks

9

No probs. Here’s the link if you need it…
https://www.waves.com/contact-us