Waves central update hangs on creating directory temp

1

So Ive never had an issue with waves central till the latest update.
Gone through the troubleshooting on the appropriate error link -

Do have eset nod installed - never had an issue but have tried switching everything off.
Reinstalled waves central.
Repaired etc ete
Running in admin mode (as always)
I dont know whats changed my end to cause it so whilst I await support response (3 days in now) hoping for any other things I can try please?

Windows11Pro
Thanks

1 Like
2

Hey @mfxsound,

Welcome to the Waves Forum.

Oner of our Tech Support representatives will soon reach out over the case you opened to further assist.

Note that Tech Support can also be reached over the phone :slight_smile:

Our Technical Support phone lines are open:

Monday-Thursday 3 am – 8 pm EST

Friday 9 am – 8 pm EST

Saturday-Sunday 11 am–6 pm EST
+1-865-909-9200 ext. 1

3

Yes thank you your colleague reached out. All resolved on the first response.

Thank you.

Solution for anyone else:

I suggest giving Waves Central full disk permissions to make sure it has sufficient privileges to change and create files:

  1. Go to C:\Program Files\Waves Central.

  2. Right-click the Waves Central.exe and select Properties.

  3. Under the Compatibility tab, select Run this program as an administrator.

  4. Under the Security tab:

  5. Click Edit

  6. Under each Group or username, select the first group

  7. Checkmark Allow to the Full Control option

  8. Repeat for all Users and groups

  9. Click Apply and then OK

  10. Click OK to close the Properties window.

3 Likes
4

Thanks for the update, glad to hear it was quick.