WAVES.COM SPECIALS SUPPORT

Surround Bundle Missing

We have a bunch of licenses for the Surround Bundle and yesterday our users started reporting that they disappeared from the Waves keys. I am also not seeing the bundle and most of the individual installers in Waves Central. Anyone else seeing this?

Dear @MNunan

Welcome to the Wave’s community forum.

A bug in our licensing mechanism was found on sept. 15th around 9 am est
The bug was resolved on the 17th-morning est.

The issue has been resolved, you should log in to Central and refresh, then you should see the licenses for your Surround bundle.

If you are still experiencing issues feel welcome to connect with the Tech-Support team.

Have a great day :slight_smile:

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