DM7 + soundgrid

Live Sound & Broadcast
1

Hello,

I just received the WSG-PY64 card for my DM7compact and just bought a waves server and waves soundgrid. I installed everything and it doesn’t work.

Waves soundgrid doesn’t recognize the wsg-py64 card. I get this notification:

Incompatible device found: WSG-PY64
Please install the device compatible with version 14.30.283.991 build R3123874 and update device(s) firmware.

Also waves Qrec doesn’t recognize the WSG-PY64. The DM7 recognizes the WSG-PY64. On IP-level the WSG-PY64 is visible.

I’m on a Mac Studio M2 with macOS 15.5.

What should I do?

Greetings from the Netherlands.
Sietse

2

Hey @Slol,

Welcome to the Waves Forum.

Congratulations on your new SoundGrid hardware.

I see you are already in touch with our support team, do not hesitate to share your experience.

Hope you enjoy your new setup.

3

I also send this post to costumer service. They were very quick with their response. I needed to download a Yamaha soundgrid driver. With that the probleem was fixed.

Thanks for your help

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