Cosmos database error every few days

Support
1

Hi - I have tried and tried to use Cosmos. I get it to work for a couple of days then suddenly…connecting to database turns into "oops…something went wrong.Please contact customer support.

I have removed and reinstalled Cosmos several times on each of my computers. I am spent.
Is there an issue with:

Using a large external ssd library?
Sharing that library between two computers? - Note: Just too see if that matters, I did a fresh install, indexed the library, then STAYED using that one single cpu. Still happened in 3 days. Uggg!

Thanx for your help.

1 Like
2

Here’s fix that worked for me…

  • Shutdown any audio apps
  • Fire up the Activity Monitor/Task Manager and quit WavesLocalServer & WavesPluginServer
  • Navigate to the User/Library/Application Support and delete the COSMOS folder

Run up Cosmos again and try adding/reindexing your samples. Hopefully it will sort things out for you.

3

Thank you for helping. Unfortunately this did not work. Nor has total Cosmos wipe from my system and reload and reimport libraries. Behavior continues to malfunction as described.

4

Thats not good news sadly. Try getting in contact with their guys, if you haven’t already. Thant’s about the only thing I can think of right now.

https://www.waves.com/contact-support