I’m sure I am not the only one disappointed with your sudden switch to subscription… especially at $24.99 per month!! what were you thinking? When I got your email regarding the change I tried to open my Waves Central app to see how this affected me. I was “upgraded” to Waves Creative Access without any choice in the matter. When the app opened I saw I had updates to several of my Waves applications. I did the update and Waves erased all my Ver. 13 apps and my Horizon bubdle!!! I am now downloading your “legacy” installer… 3 + hours!!! Your instructions for dealing with this are convoluted and new to all of your loyal customers. I am still not close to being finished reparing the problem your “update” to Waves Creative Access has created. So now I can no longer update my waves plan, which was promised to me when I bought into your products… This is wrong! I will be contacting the public service commission with this illegal change.
It’s total bs and very disappointing. I’ve bought over 50 Waves plugins over the past few years…I demoed “Center” last week and liked it but now I can’t buy it without a subscription for plugins that I already own. Hugely disrespectful to existing customers. I’m pretty mad about the whole thing.
what a stupid company. I was just about to buy plugins. That sold me, buy nothing from Waves!!
Softube took some shots at Waves today. Wonder if any of the competitors like UAD/Slate etc will take advantage of this? You know Steven Slate would have.
I honestly know little about Slate, I was always turned off by subscription models to begin with. I like owning what I pay for.
The ONLY way you can fix this is by offering free updates to all perpetual owners forever.
- Albert Einstein
Important Update: Perpetual Licenses and Updates Will Be Back Alongside Subscriptions
Letter from Meir Shashoua, Waves CTO and Co-Founder – March 29, 2023:
Dear Waves community,
Over the past few days, many of you have expressed concerns about our decision to discontinue perpetual plugin licenses and our move to an exclusive plugin subscription model. I would like to start by apologizing for the frustration we have caused many of you, our loyal customers. We understand that our move was sudden and disruptive, and did not sufficiently take into consideration your needs, wishes, and preferences. We are genuinely sorry for the distress it has caused.
After respectfully listening to your concerns, I want to share with you that we are bringing back the perpetual plugin license model, side-by-side with the new subscriptions. You will again be able to get plugins as perpetual licenses, just as before.
In addition, those of you who already own perpetual licenses will once again be able to update your plugins and receive a second license via the Waves Update Plan—again, just as before. This option, too, will be available alongside and independently of the subscription program.
We are currently putting all our efforts into making perpetual licenses available to you again, as quickly as possible. In the meantime, you can keep-up-date on this webpage, where we will post real-time updates as they are available.
I would like you to know that we are committed to you, our users. We listened to your feedback, and we will continue to listen to you. Waves is a company filled with users and creators, just like you, and we are all as passionate about the products as you are. With this in mind, we will strive to find the way to make things right by you, and hopefully regain your trust.
Thank you for your feedback and continued support—I wish you all the best,
Meir Shashoua
CTO and Co-Founder
Waves Audio
Too little, too late. All trust lost. Not another penny from me.
Bye