Hi all,
I know Waves wrote detailed guides on the requirements to upgrade to V14 (from V13). Yet, I still don’t understand it, or rather, it doesn’t work the way I think it should…
On the https://www.waves.com/account/get-waves-update-plan page, I see that my current plan still runs through 2023 and my plugins (Clarity Vx and CR8 Creative Sampler) are both covered. However, on https://www.waves.com/account/get-latest-version only the V13 variants are still offered and in Waves Central, too. I don’t understand this. How do I get V14? What extra step do I need to take?
Thanks a lot for your help!
Hans
Hi @HJPhilippi
Since it can be related to several variables,I suggest contacting our Support Team they will be happy to assist and give specific information about the situation.
Thanks and have a nice day 
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Hi, thanks for pointing me to the support contact page. Unfortunately I have to say, that this page itself is (sorry) ■■■■… I’m not able to send my request:
What is going on here?!? How do I manage to make support contact impossible in addition to a product update? I am on the verge of giving up. I’ll just stay with V13 and let the support plan expire. So what?
Best regards,
Hans
P.S. : The red underlines in the screenshot are from the Chrome spelling correction, has nothing to do with the form.
To whom it may concern: in the meantime, I found the solution myself. On the https://www.waves.com/account/products#v9-and-above page (which I didn’t look at so far, to be honest), I found a dedicated “Get latest versions now” button. After pressing this, the availability of V14 was activated and Waves Central does offer them for download/installation now. Hurray!!!
The point is, that this specific detail is not explained anywhere. Or at least I didn’t find it? Anyways, I’m satisfied now.
Best regards,
Hans
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