Superrack 15.14.136 and DiGiCo ProLink won't save Plugin changes for scenes

Hey Guys.

I need some help with an issue and I don’t know why it won’t work.

I got Superrack, waves Ultimate, Waves Extreme C Server and an Digico SD12. I have a show with ProLink activated. So good for now, but I got some things that I don’t understand. E.g. I have 220 Scenes at my console and so in superrack and in 2 scenes there is an TuneRT with Keychange inside the 2 scenes. Now I would like to have in Scene e.g. 99 TuneRT on and on Key F but change this in Scene 100 to Key G. In all the other scene the TuneRT should be “off”. The Rack isn’t in Safe mode and the Plugin also not. If I load the show, go in scene 99 → Turn on the Plugin, F Key and Safe it at my Console in this Scene and (or) update it to Waves, go to scene 100 → turn TuneRT on and change the key to G, safe the scene at the console and or update it to waves, it safe it for this show. BUT if I Safe the whole Show new, and reload the show at my console, my changes doesn’t safe at all. I need to do this every time again. Why wouldn’t it safe it in the show file? and why did I get every time the error at the console that there are snapshots added, renamed or deleted? I mean I didn’t changed any of the snapshots and scene at the console or superrack?!

I also tried a fix, that I deactivated ProLink, saved the superrack show file in the integrated sessions → close superrack → open again → activate ProLink → superrack loads the show → but in the scenes 99 and 100 the changes doesn’t load the correct things.

Why is this happening?

Thx for helping me !

Hey @ton1,

Welcome to the Waves Forum.

One of our Live Sound representatives will be contacting you soon via email to further assist.

Feel free to share your experience and any information you think might help others.

thank you Adi, iam in contact with he technical support now.

i will share feedback.