# USB Stick listed twice in Waves Central **URL:** \ **Category:** Support\ **Created:** [June 25, 2022, 11:14am UTC](https://forum.waves.com/t/usb-stick-listed-twice-in-waves-central/5571 "2022-06-25T11:14:33Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![DaveWild](https://avatars.discourse-cdn.com/v4/letter/d/bbce88/32.png) [@DaveWild](https://forum.waves.com/u/DaveWild)\ **Post date:** [June 25, 2022, 11:14am UTC](https://forum.waves.com/t/usb-stick-listed-twice-in-waves-central/5571/1 "2022-06-25T11:14:33Z")
Dear Waves-Forum-Members I have a strange problem and I have already written to customer service about it. But since I didn’t get an answer - (not even an email that my request was received) - I hope I can find help here. I’ve been having problems since moving my licenses to a USB stick a few weeks ago. At first everything worked. But when I wanted to produce again a few days later, Ableton suddenly couldn’t open the plugins anymore. In Waves Central I saw that my USB stick is now listed twice. Once under “Disconnected Devices” with all my plug-ins. Below the Name of the Stick is a 10-digit ID number. A second time under “Connected Devices” without plug-ins and with a completely different ID number. Strangely, this ID number changes every time I plug the stick into a different slot or computer. Last week I thought the problem was solved because the stick was suddenly recognized again. I then moved all the licenses to the cloud and formatted the stick from “Fat32” to “exFat” because I thought the problem might have something to do with it. The stick then worked again for a short time. Since yesterday, unfortunately, Waves Central can`t recognized the USB stick and the licenses again. Just like before. In this forum I read that someone else had this problem 2 years ago. Unfortunately, there is no solution described in the article. I hope you can help me. Warm greetings Dave