# Update Abbey Road Saturator causing waveshell error

**URL:** <https://forum.waves.com/t/update-abbey-road-saturator-causing-waveshell-error/3444>\
**Category:** Support\
**Created:** [May 24, 2021, 1:54pm UTC](https://forum.waves.com/t/update-abbey-road-saturator-causing-waveshell-error/3444 "2021-05-24T13:54:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Aspectt](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/aspectt/32/800_2.png) [@Aspectt](https://forum.waves.com/u/Aspectt)\
**Post date:** [May 24, 2021, 1:54pm UTC](https://forum.waves.com/t/update-abbey-road-saturator-causing-waveshell-error/3444/1 "2021-05-24T13:54:45Z")

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I updated my abbey road saturator plugin from v11 to v12 and now when I try to load a project that has the old update it says error loading abbey road saturator v11. I don’t know how to access it or change it to v.12 on any of my old projects and when I load the new abbey road saturator it opens perfectly fine but all my presets are gone. I’ve ran the version organizer, fixed permissions and ownership, and I cleared the cache and all to no avail.

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**Author:** ![simon.a.billington](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/simon.a.billington/32/158_2.png) [@simon.a.billington](https://forum.waves.com/u/simon.a.billington)\
**Post date:** [May 25, 2021, 12:30pm UTC](https://forum.waves.com/t/update-abbey-road-saturator-causing-waveshell-error/3444/2 "2021-05-25T12:30:03Z")

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Have you installed the V12 version of Saturator via Central yet?? If so, try using the organise versions feature in Central’s settings.

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**Author:** ![Gurik](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/gurik/32/356_2.png) [@Gurik](https://forum.waves.com/u/Gurik)\
**Post date:** [May 26, 2021, 8:52am UTC](https://forum.waves.com/t/update-abbey-road-saturator-causing-waveshell-error/3444/3 "2021-05-26T08:52:51Z")

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Hi @Aspectt and welcome to Waves Forum 🙂

In case you’ve already tried the version organizer and it did not help - try also uninstalling V11 plugins by following the steps provided [here](https://www.waves.com/support/uninstall-waves-products).

You can also remove the Plugins V11 folder manually from Wave’s initial folder on your system drive. The location of the folder depends on your operating system (Mac / Windows).

It is also possible that you’ve been using a different component when running V11, than the one you are running now in V12 (for example VST component in V11 and VST3 component in V12).

At this point I believe it is wise to receive technical assistance on a deeper level.  
Feel free to [contact our Tech Support department](https://www.waves.com/contact-support). They will be more than happy to get you up and running with your plugins.