# SOLVED: Waves Central does not open

**URL:** <https://forum.waves.com/t/solved-waves-central-does-not-open/4542>\
**Category:** Support\
**Created:** [January 9, 2022, 2:45pm UTC](https://forum.waves.com/t/solved-waves-central-does-not-open/4542 "2022-01-09T14:45:52Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Tonerlive](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/tonerlive/32/967_2.png) [@Tonerlive](https://forum.waves.com/u/Tonerlive)\
**Post date:** [January 9, 2022, 2:45pm UTC](https://forum.waves.com/t/solved-waves-central-does-not-open/4542/1 "2022-01-09T14:45:52Z")

</div>

Hi all.  
If you have problem with opening Waves Central 13.0.10 on Mojave like me try this trick:

Download this MEGA archive and install Waves Central ( 13.0.9 ) from here :

[https://www.waves.com/downloads/v12](https://www.waves.com/downloads/v12)

Before first launch TURN THE NETWORK OFF !!!

Then launch the Waves Central normally and after the home screen is loaded turn the network on…and thats it!  
You are disabled the automatic update to 13.0.10 and your Central is running…  
Hope this helps

---

<div class="post-metadata">

**Author:** ![brusbam5566](https://avatars.discourse-cdn.com/v4/letter/b/e480ec/32.png) [@brusbam5566](https://forum.waves.com/u/brusbam5566)\
**Post date:** [January 10, 2022, 12:19am UTC](https://forum.waves.com/t/solved-waves-central-does-not-open/4542/2 "2022-01-10T00:19:40Z")

</div>

Do you still got that mega link?

---

<div class="post-metadata">

**Author:** ![brusbam5566](https://avatars.discourse-cdn.com/v4/letter/b/e480ec/32.png) [@brusbam5566](https://forum.waves.com/u/brusbam5566)\
**Post date:** [January 10, 2022, 12:45am UTC](https://forum.waves.com/t/solved-waves-central-does-not-open/4542/3 "2022-01-10T00:45:14Z")

</div>

nvm, you saved me! thank you so much!!! 😃

---

<div class="post-metadata">

**Author:** ![Tonerlive](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/tonerlive/32/967_2.png) [@Tonerlive](https://forum.waves.com/u/Tonerlive)\
**Post date:** [January 10, 2022, 11:42am UTC](https://forum.waves.com/t/solved-waves-central-does-not-open/4542/4 "2022-01-10T11:42:37Z")

</div>

MEGA is because the size of archive is approx 5GB =)

great … your welcome

---

<div class="post-metadata">

**Author:** ![Tonerlive](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/tonerlive/32/967_2.png) [@Tonerlive](https://forum.waves.com/u/Tonerlive)\
**Post date:** [January 10, 2022, 11:45am UTC](https://forum.waves.com/t/solved-waves-central-does-not-open/4542/5 "2022-01-10T11:45:49Z")

</div>

Another solution became from WAVES support:

Dear Martin,

Thank you for contacting Waves Tech Support and bringing this to our attention.

This issue appears to happen only on systems where there is a mismatch between the user name and the home directory name which does not allow Central to run properly.

As a workaround, opening a new Administrator User on your macOS will allow you to launch Waves Central properly.

Once you installed and activated your products, you can return to your original User, as your products will be installed and activated on it as well.

In order to open a new Administrator user, follow the steps below:

1. On your Mac, click on the **Apple logo,** choose **System Preferences** , then click **Users & Groups**
2. Click the Lock icon on the bottom left to unlock it.
3. Click the Add button **+** below the list of users.
4. Click the **New Account** pop-up menu, then choose the type of user as **Administrator**.
5. Enter a full name for the new user.
6. Click **Create User.**
7. Select “ **Allow user to administer this computer.** ”.
8. Choose **Apple** \> **Log Out**
9. Log in to the new User and launch Waves Central

Thank you Oran Loyfer from Technical Support

---

<div class="post-metadata">

**Author:** ![YishaiWaves](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/yishaiwaves/32/92_2.png) [@YishaiWaves](https://forum.waves.com/u/YishaiWaves)\
**Post date:** [February 3, 2022, 8:38am UTC](https://forum.waves.com/t/solved-waves-central-does-not-open/4542/6 "2022-02-03T08:38:14Z")

</div>

Hi @Tonerlive thanks for sharing this, I have updated this thread as solved.  
🤩
