# Plugin says "this device is not installed on your system" **URL:** \ **Category:** Support\ **Created:** [June 3, 2022, 8:05pm UTC](https://forum.waves.com/t/plugin-says-this-device-is-not-installed-on-your-system/5461 "2022-06-03T20:05:57Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![aleksivuorilahti](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@aleksivuorilahti](https://forum.waves.com/u/aleksivuorilahti)\ **Post date:** [June 3, 2022, 8:05pm UTC](https://forum.waves.com/t/plugin-says-this-device-is-not-installed-on-your-system/5461/1 "2022-06-03T20:05:57Z")
![Näyttökuva 2022-06-03 225738](https://canada1.discourse-cdn.com/flex027/uploads/waves/original/2X/0/0222fc5eff92d35e55c7d3599c70b50feaf150a0.png) That’s a problem. I think that I have vst-plugin locations right and installed those. ---
**Author:** ![aleksivuorilahti](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@aleksivuorilahti](https://forum.waves.com/u/aleksivuorilahti)\ **Post date:** [June 3, 2022, 8:08pm UTC](https://forum.waves.com/t/plugin-says-this-device-is-not-installed-on-your-system/5461/2 "2022-06-03T20:08:20Z")
![Näyttökuva 2022-06-02 221356](https://canada1.discourse-cdn.com/flex027/uploads/waves/original/2X/f/fd657de6bf30955838e8fe57dd81c33bb6f2d565.png) Here you see all those devices/ports with problem. Xpand!2 works fine later reinstallation. ![Näyttökuva 2022-06-02 221705](https://canada1.discourse-cdn.com/flex027/uploads/waves/original/2X/9/949338a65041d5fe8ed502c3c8a91e821f8e0943.png) Here you see that view. ---
**Author:** ![aleksivuorilahti](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@aleksivuorilahti](https://forum.waves.com/u/aleksivuorilahti)\ **Post date:** [June 3, 2022, 8:10pm UTC](https://forum.waves.com/t/plugin-says-this-device-is-not-installed-on-your-system/5461/3 "2022-06-03T20:10:07Z")
Here you see the locations. ![Näyttökuva 2022-06-02 221442](https://canada1.discourse-cdn.com/flex027/uploads/waves/original/2X/3/330164916bf8e92025a3f3e0590bda565801a568.png) ![Näyttökuva 2022-06-02 221530](https://canada1.discourse-cdn.com/flex027/uploads/waves/original/2X/9/9148cdbf56c6a8955d781091eda067c7202e5e2a.png) I can take more screenshots if it helps you to get better info. ---
**Author:** ![Adi.Waves](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/adi.waves/32/998_2.png) [@Adi.Waves](https://forum.waves.com/u/Adi.Waves)\ **Post date:** [June 6, 2022, 6:22am UTC](https://forum.waves.com/t/plugin-says-this-device-is-not-installed-on-your-system/5461/4 "2022-06-06T06:22:10Z")
Hi,@aleksivuorilahti Welcome to the Waves forum. Looking at the locations you attached in the image it seems you are missing the VST3 location which is crucial for Waves to load. I suggest following [these steps](https://www.waves.com/support/how-to-find-your-plugins-in-studio-one) carefully to try and solve the issue. If the issue persists I am sure our amazing [tech team will be able to get it sorted](https://www.waves.com/contact-support) 💪 ---
**Author:** ![aleksivuorilahti](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@aleksivuorilahti](https://forum.waves.com/u/aleksivuorilahti)\ **Post date:** [June 6, 2022, 6:59am UTC](https://forum.waves.com/t/plugin-says-this-device-is-not-installed-on-your-system/5461/5 "2022-06-06T06:59:16Z")
@Adi.Waves Thanks a lot to an answer. I’ve watched those steps and tried to made all right. I’ve sended a message to the support team so I wait an answer from there. Let’s see what happens. ---
**Author:** ![aleksivuorilahti](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@aleksivuorilahti](https://forum.waves.com/u/aleksivuorilahti)\ **Post date:** [June 7, 2022, 11:34am UTC](https://forum.waves.com/t/plugin-says-this-device-is-not-installed-on-your-system/5461/6 "2022-06-07T11:34:01Z")
Problem solved! Support team helped me!