# Plug in won't start

**URL:** https://forum.waves.com/t/plug-in-wont-start/5899
**Category:** Support
**Created:** [September 14, 2022, 12:15am UTC](https://forum.waves.com/t/plug-in-wont-start/5899 "2022-09-14T00:15:59Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![jayprorok](https://avatars.discourse-cdn.com/v4/letter/j/97f17d/32.png) [@jayprorok](https://forum.waves.com/u/jayprorok)
#### Post date: [September 14, 2022, 12:15am UTC](https://forum.waves.com/t/plug-in-wont-start/5899/1 "2022-09-14T00:15:59Z")

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**Failed to load Audio Unit “OVox (s)”, please contact the manufacturer for an updated version or further assistance**

anyone can help with this message in logic pro???

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### Author: ![Adi.Waves](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/adi.waves/32/998_2.png) [@Adi.Waves](https://forum.waves.com/u/Adi.Waves)
#### Post date: [September 14, 2022, 8:18am UTC](https://forum.waves.com/t/plug-in-wont-start/5899/2 "2022-09-14T08:18:55Z")

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Hi @jayprorok,

Welcome to the Waves Forum.

Please follow [these next steps](https://www.waves.com/support/how-to-find-your-plugins-in-logic-pro-x) to try and solve the issue where plugins are missing or failing to load in Logic Pro x.

If the issue is not solved by following the above article, I am sure our Tech team will be able to solve it quickly, you can reach Tech Support using the [next link.](https://www.waves.com/contact-support)

Have a great day.

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### Author: ![jayprorok](https://avatars.discourse-cdn.com/v4/letter/j/97f17d/32.png) [@jayprorok](https://forum.waves.com/u/jayprorok)
#### Post date: [September 14, 2022, 9:21am UTC](https://forum.waves.com/t/plug-in-wont-start/5899/3 "2022-09-14T09:21:00Z")

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I have already try what u suggesting, that’s why I come to u here as it won’t do nothing….  
Any idea why?

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### Author: ![ShayWaves](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/shaywaves/32/756_2.png) [@ShayWaves](https://forum.waves.com/u/ShayWaves)
#### Post date: [September 14, 2022, 9:31am UTC](https://forum.waves.com/t/plug-in-wont-start/5899/4 "2022-09-14T09:31:25Z")

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Hi @jayprorok

Basically, if you know how to perform a complete clean-up from Central (inside the setting beneath maintains), then reinstall your plugins, then I suggest doing that.  
Once done, [rescan plugins in Logic](https://waves.com/support/how-to-find-your-plugins-in-logic-pro-x).  
Note: make sure to open Ovox as a plugin, not as a VST instrument.

As Adi mentioned, if the issue persists, feel welcome to contact our [Support Team](https://www.waves.com/contact-support).

I hope this info will help.

Have a nice day 🙂

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### Author: ![jayprorok](https://avatars.discourse-cdn.com/v4/letter/j/97f17d/32.png) [@jayprorok](https://forum.waves.com/u/jayprorok)
#### Post date: [September 14, 2022, 9:37am UTC](https://forum.waves.com/t/plug-in-wont-start/5899/5 "2022-09-14T09:37:30Z")

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I’ve done that too. Still the same message…😬

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### Author: ![simon.a.billington](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/simon.a.billington/32/158_2.png) [@simon.a.billington](https://forum.waves.com/u/simon.a.billington)
#### Post date: [September 30, 2022, 12:13pm UTC](https://forum.waves.com/t/plug-in-wont-start/5899/6 "2022-09-30T12:13:11Z")

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Which version of Ovox, MacOS and Logic are you using as it seems to work on my end.

Also consider trying the Repair feature in Central

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### Author: ![jayprorok](https://avatars.discourse-cdn.com/v4/letter/j/97f17d/32.png) [@jayprorok](https://forum.waves.com/u/jayprorok)
#### Post date: [September 30, 2022, 3:40pm UTC](https://forum.waves.com/t/plug-in-wont-start/5899/7 "2022-09-30T15:40:26Z")

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Hi.  
I’ve got 10.15.7 OS  
Logic 10.3.1  
And v14.0.0 of the plug ins  
Same thing with the harmony won’t load just error msg😬

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### Author: ![simon.a.billington](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/simon.a.billington/32/158_2.png) [@simon.a.billington](https://forum.waves.com/u/simon.a.billington)
#### Post date: [October 3, 2022, 8:47am UTC](https://forum.waves.com/t/plug-in-wont-start/5899/8 "2022-10-03T08:47:59Z")

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It might be your version of Logic holding you back…  
[https://www.waves.com/support/tech-specs/supported-hosts#version-14](https://www.waves.com/support/tech-specs/supported-hosts#version-14)

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### Author: ![jayprorok](https://avatars.discourse-cdn.com/v4/letter/j/97f17d/32.png) [@jayprorok](https://forum.waves.com/u/jayprorok)
#### Post date: [October 3, 2022, 11:39am UTC](https://forum.waves.com/t/plug-in-wont-start/5899/9 "2022-10-03T11:39:40Z")

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No it was not. All good now.  
I’m using 192khz 24bit to record etc.  
The plug-in only can handle 96khz after lowering it all sweet!

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### Author: ![simon.a.billington](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/simon.a.billington/32/158_2.png) [@simon.a.billington](https://forum.waves.com/u/simon.a.billington)
#### Post date: [October 10, 2022, 11:08am UTC](https://forum.waves.com/t/plug-in-wont-start/5899/10 "2022-10-10T11:08:35Z")

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Yeah, that’ll do it. Good to hear you figured it out.
