# Installation Failed

**URL:** <https://forum.waves.com/t/installation-failed/5017>\
**Category:** Support\
**Created:** [March 15, 2022, 7:00am UTC](https://forum.waves.com/t/installation-failed/5017 "2022-03-15T07:00:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![iamsakirahmed](https://avatars.discourse-cdn.com/v4/letter/i/53a042/32.png) [@iamsakirahmed](https://forum.waves.com/u/iamsakirahmed)\
**Post date:** [March 15, 2022, 7:00am UTC](https://forum.waves.com/t/installation-failed/5017/1 "2022-03-15T07:00:22Z")

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Hi, I have been trying to install plugins from an offline installer, and every time it showed the error message saying that "please restart or contact support if repeats’’  
I tried almost everything that is written into your website’s troubleshooting section but I could not overcome this problem.

I am using the latest wave central app version number 13.0.12 with Apple M1 mac mini 2020  
plugins: V13

please help me out.

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**Author:** ![boanarges090722](https://avatars.discourse-cdn.com/v4/letter/b/a88e4f/32.png) [@boanarges090722](https://forum.waves.com/u/boanarges090722)\
**Post date:** [July 28, 2024, 2:21am UTC](https://forum.waves.com/t/installation-failed/5017/2 "2024-07-28T02:21:50Z")

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Did you find the solution?

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**Author:** ![Adi.Waves](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/adi.waves/32/998_2.png) [@Adi.Waves](https://forum.waves.com/u/Adi.Waves)\
**Post date:** [July 28, 2024, 5:19am UTC](https://forum.waves.com/t/installation-failed/5017/3 "2024-07-28T05:19:33Z")

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Hi @boanarges090722,

Welcome to the Waves Forum.

I suggest getting assistance from our [Technical Support team](https://www.waves.com/contact-support) with any installation issues for a quicker response and solution.