# Free support for customers

**URL:** <https://forum.waves.com/t/free-support-for-customers/7316>\
**Category:** Uncategorized\
**Created:** [March 29, 2023, 9:16pm UTC](https://forum.waves.com/t/free-support-for-customers/7316 "2023-03-29T21:16:39Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![1soshaughnessy](https://avatars.discourse-cdn.com/v4/letter/1/5f9b8f/32.png) [@1soshaughnessy](https://forum.waves.com/u/1soshaughnessy)\
**Post date:** [March 29, 2023, 9:16pm UTC](https://forum.waves.com/t/free-support-for-customers/7316/1 "2023-03-29T21:16:39Z")

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I have used waves plugins for years. Spent a lot of my hard earned cash on their products. Now unless they stop charging ridiculous money for updates I’m done with them. I have plugins from many other companies that charge once, and update free all the time, not the case with waves. After what they tried to do this week its disgusting. F\*\*\* their loyal customers over. Decades of handing out money. Charge us once and do the right thing, professional support for free.