# Cubase 11 crashes when trying to insert Ovox

**URL:** <https://forum.waves.com/t/cubase-11-crashes-when-trying-to-insert-ovox/4261>\
**Category:** Uncategorized\
**Created:** [November 27, 2021, 11:27am UTC](https://forum.waves.com/t/cubase-11-crashes-when-trying-to-insert-ovox/4261 "2021-11-27T11:27:23Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![tjpeltonen](https://avatars.discourse-cdn.com/v4/letter/t/65b543/32.png) [@tjpeltonen](https://forum.waves.com/u/tjpeltonen)\
**Post date:** [November 27, 2021, 11:27am UTC](https://forum.waves.com/t/cubase-11-crashes-when-trying-to-insert-ovox/4261/1 "2021-11-27T11:27:23Z")

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Hi,

Just bought Ovox and got it activated etc. When I first time tried to insert it as plugin, Cubase gives an alert “A serious problem has occured” and the plugin isn’t working. Tried to reboot the PC also. So what should I do?

This was the first Wases plugin I’m using so the Waves central version should be newest one.

BR,  
Tomi

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**Author:** ![tjpeltonen](https://avatars.discourse-cdn.com/v4/letter/t/65b543/32.png) [@tjpeltonen](https://forum.waves.com/u/tjpeltonen)\
**Post date:** [November 27, 2021, 3:58pm UTC](https://forum.waves.com/t/cubase-11-crashes-when-trying-to-insert-ovox/4261/2 "2021-11-27T15:58:17Z")

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I tried to re-install Waves central and Ovox but that didn’t help. Also I tried to start Ovox as stand alone but it didn’t also start. Starting screen was on for a while but after that nothing happened.

BR,  
Tomi

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**Author:** ![simon.a.billington](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/simon.a.billington/32/158_2.png) [@simon.a.billington](https://forum.waves.com/u/simon.a.billington)\
**Post date:** [November 28, 2021, 5:05pm UTC](https://forum.waves.com/t/cubase-11-crashes-when-trying-to-insert-ovox/4261/3 "2021-11-28T17:05:25Z")

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You are running a 64-bit system in the case of V13 plugins, right??

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**Author:** ![tjpeltonen](https://avatars.discourse-cdn.com/v4/letter/t/65b543/32.png) [@tjpeltonen](https://forum.waves.com/u/tjpeltonen)\
**Post date:** [November 28, 2021, 5:16pm UTC](https://forum.waves.com/t/cubase-11-crashes-when-trying-to-insert-ovox/4261/4 "2021-11-28T17:16:53Z")

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Hi, yes 64 bit system

-Tomi

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**Author:** ![simon.a.billington](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/simon.a.billington/32/158_2.png) [@simon.a.billington](https://forum.waves.com/u/simon.a.billington)\
**Post date:** [November 28, 2021, 5:31pm UTC](https://forum.waves.com/t/cubase-11-crashes-when-trying-to-insert-ovox/4261/5 "2021-11-28T17:31:32Z")

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If Cubase has a plugin validation system like Logic you can always try rescanning it. Except that won’t help with the standalone.

Have you tried running the Organise and Repair options in Waves Central??

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**Author:** ![tjpeltonen](https://avatars.discourse-cdn.com/v4/letter/t/65b543/32.png) [@tjpeltonen](https://forum.waves.com/u/tjpeltonen)\
**Post date:** [November 28, 2021, 7:09pm UTC](https://forum.waves.com/t/cubase-11-crashes-when-trying-to-insert-ovox/4261/6 "2021-11-28T19:09:59Z")

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Hi Simon,

Just tried to run the repair and organize functions, but that didn’t help. Same issue is still there.

Also I’ve tried to rescan the plugins in Cubase, but also no help from there.

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**Author:** ![OmryWaves](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/omrywaves/32/340_2.png) [@OmryWaves](https://forum.waves.com/u/OmryWaves)\
**Post date:** [November 30, 2021, 3:17pm UTC](https://forum.waves.com/t/cubase-11-crashes-when-trying-to-insert-ovox/4261/7 "2021-11-30T15:17:58Z")

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Hi @tjpeltonen 🙂

I suggest reaching out to our beloved [**Tech Support team**](https://www.waves.com/contact-support), who will gladly assist in figuring out the issue and advise.

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**Author:** ![tjpeltonen](https://avatars.discourse-cdn.com/v4/letter/t/65b543/32.png) [@tjpeltonen](https://forum.waves.com/u/tjpeltonen)\
**Post date:** [December 1, 2021, 5:56pm UTC](https://forum.waves.com/t/cubase-11-crashes-when-trying-to-insert-ovox/4261/8 "2021-12-01T17:56:53Z")

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> [@simon.a.billington](#):
>
> Organise and Repair options in Waves Central

Thanks! I filled the form. 🙂

-Tomi