# Cosmos sample import issue **URL:** \ **Category:** Support\ **Created:** [May 7, 2022, 11:32pm UTC](https://forum.waves.com/t/cosmos-sample-import-issue/5340 "2022-05-07T23:32:12Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![superstardj01](https://avatars.discourse-cdn.com/v4/letter/s/e95f7d/32.png) [@superstardj01](https://forum.waves.com/u/superstardj01)\ **Post date:** [May 7, 2022, 11:32pm UTC](https://forum.waves.com/t/cosmos-sample-import-issue/5340/1 "2022-05-07T23:32:12Z")
Hi, Ive had cosmos adding my sample root folder for hours and its not added even 1 sample, the root folder is on my D drive and cosmos is installed on my C drive, cosmos is running as admin,. As i have to run ableton as admin due to some bridged plugins, if i run cosmos without admin i wont be able to drag and drop samples from cosmos to ableton. However if i go against waves advise and load a sub folder it imports no problems, just not the root folder, admittedly its a very large folder at 799gbs (i should sort it out), but I would’ve thought something would’ve imported within the 3 hrs its been going?? All my samples are wav and midi. Is this a massive bug, if so it needs sorting ASAP as cosmos is currently useless System is windows 10, fully upto date, full genuine version of ableton 11. Any help much appreciated. ---
**Author:** ![simon.a.billington](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/simon.a.billington/32/158_2.png) [@simon.a.billington](https://forum.waves.com/u/simon.a.billington)\ **Post date:** [May 11, 2022, 11:53am UTC](https://forum.waves.com/t/cosmos-sample-import-issue/5340/2 "2022-05-11T11:53:44Z")
A folder that size would take many hours for Cosmos to analyse. Are you sure that it’s completed the process?!? Try the tips at the bottom of this thread… > [@COSMOS won't work with external hard drives?](https://forum.waves.com/t/cosmos-wont-work-with-external-hard-drives/5255/5): > > Hi @gypsymoth Please note that in order for COSMOS to scan a sample, the following conditions must be met: The sample is in one of the supported formats: WAV, AIF, OGG, or FLAC (MP3 is not supported at this time) The sample has to be 60 seconds or less The sample’s sample rate has to be 44.1kHz-96kHz. If some of your samples don’t meet these conditions, it could explain why you don’t see them listed in COSMOS. If the issue persists, follow the steps below: Quit COSMOS (also from the upper… ---
**Author:** ![mr.ahollis](https://avatars.discourse-cdn.com/v4/letter/m/958977/32.png) [@mr.ahollis](https://forum.waves.com/u/mr.ahollis)\ **Post date:** [June 16, 2022, 6:21am UTC](https://forum.waves.com/t/cosmos-sample-import-issue/5340/3 "2022-06-16T06:21:15Z")
Windows 10 I have a copy of the same samples on two different drives and tried to scan both in case Loopcloud was doing some background scanning that caused the folder as changed. Still the same issue on both after around 10 minutes or so “changes were detected in your folders update now” message appears no samples found. Shame really as you are losing some of the sample swap functionality within CR8 without cosmos working. Any Windows user got this working without adding each folder? ---
**Author:** ![simon.a.billington](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/simon.a.billington/32/158_2.png) [@simon.a.billington](https://forum.waves.com/u/simon.a.billington)\ **Post date:** [June 21, 2022, 11:59am UTC](https://forum.waves.com/t/cosmos-sample-import-issue/5340/4 "2022-06-21T11:59:23Z")
I had a similar issue and reported it a few weeks back. Waves ended up getting back to me and I helped them diagnose the problem. They seemed to have found a solution, but here’s hoping it’ll stick. ---
**Author:** ![mr.ahollis](https://avatars.discourse-cdn.com/v4/letter/m/958977/32.png) [@mr.ahollis](https://forum.waves.com/u/mr.ahollis)\ **Post date:** [June 22, 2022, 6:39am UTC](https://forum.waves.com/t/cosmos-sample-import-issue/5340/5 "2022-06-22T06:39:49Z")
Thanks, so some hope then? Are you testing a beta fix for it? ---
**Author:** ![simon.a.billington](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/simon.a.billington/32/158_2.png) [@simon.a.billington](https://forum.waves.com/u/simon.a.billington)\ **Post date:** [June 28, 2022, 12:54pm UTC](https://forum.waves.com/t/cosmos-sample-import-issue/5340/6 "2022-06-28T12:54:00Z")
No, but they did announce it among the fixes with V14. It’s a free app, so you shouldn’t have to pay for it. I’ve updated, but I haven’t managed to check it out yet. ---
**Author:** ![mr.ahollis](https://avatars.discourse-cdn.com/v4/letter/m/958977/32.png) [@mr.ahollis](https://forum.waves.com/u/mr.ahollis)\ **Post date:** [June 28, 2022, 10:21pm UTC](https://forum.waves.com/t/cosmos-sample-import-issue/5340/7 "2022-06-28T22:21:01Z")
Being thick, how did you manage to update. I go to the waves update plan and it wants to charge me $9 each for cosmos and CR8, which wont be happening. ---
**Author:** ![mr.ahollis](https://avatars.discourse-cdn.com/v4/letter/m/958977/32.png) [@mr.ahollis](https://forum.waves.com/u/mr.ahollis)\ **Post date:** [July 3, 2022, 6:53am UTC](https://forum.waves.com/t/cosmos-sample-import-issue/5340/8 "2022-07-03T06:53:19Z")
I have done it, foolishly I though I could update via the Waves installer. No I have to into my account online and claim the updates first and then use the installer. Still made no difference. Scanned a grand total of 31 samples and decided something had changed and needs a rescan. ---
**Author:** ![simon.a.billington](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.waves.com/simon.a.billington/32/158_2.png) [@simon.a.billington](https://forum.waves.com/u/simon.a.billington)\ **Post date:** [July 4, 2022, 10:59am UTC](https://forum.waves.com/t/cosmos-sample-import-issue/5340/9 "2022-07-04T10:59:11Z")
Yeah it didn’t help me either, I plan to get in contact with them about it again and work on it some more… if I can.