WAVES.COM SPECIALS SUPPORT

Coronavirus / Working From Home with Waves Audio

Hi all,

We hope you are healthy and keeping safe (and productive) during these difficult times.

We would also like to let you know that our dedicated technical support team continues to be available as usual . Our support specialists are available almost around the clock, and are happy to assist you. You are welcome to contact them here.
We wish you all the best during this challenging period, and are here to assist as needed.

Second, due to the outbreak, we expect many Waves users will wish to work from home, instead of the studio or on the road.

Please recall that it is very easy to move Waves licenses between computers, for example from your workplace computer to your home computer.

If you still have physical access to the computer from which you wish to move the licenses, simply following these instructions in order to move the licenses to a different computer.

If you do not have physical access to the workplace computer, you can also recover your Waves licenses and reactivate them at home, following [these instructions]
(https://www.waves.com/support/reactivate-recover-licenses).
If you experience difficulties, please contact Tech Support.

Also important to know in case you recover a license: Once you return to e.g. your workplace computer, log into Waves Central and the license recovery period (1 year) will be automatically reset.

Best health and best regards,

The Waves Team

Furthermore, our education Manager, Michael Adams, has opened a great Youtube channel filled with great videos to keep you learning and busy from his home studio, to help create some positive energy out there while we’re all self quarantining and socially distancing ourselves from each other.

Michael’s Youtube Channel

A few examples:




It’s not my place to ask @Yishai-Waves, but in the face of the current epidemic and people having to flee to their own homes to try and wait it out, do you think that Waves could see themselves to offering one free recovery to all customers??

I don’t need it myself, but I do think it would be a good, ethical road to take.

Thank for the suggestion @simon.a.billington,
but recoveries are free once per year, and the vast majority of users have this option available to them.

If anyone has used their recovery already this year and needs it to transfer licenses, they are welcome to contact Tech Support to see how they can help.

Also important to know in case you recover a license:
Once you return to e.g. your workplace computer, log into Waves Central and the license recovery period (1 year) will be automatically reset.
so when the crisis is over - you will still have a recovery option if needed.

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