# Support

**URL:** https://forum.waves.com/c/support/9.md?page=6

[Latest](https://forum.waves.com/latest.md) · [Categories](https://forum.waves.com/categories.md)

**Page:** 7

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## [When did it happen? All plugins I don't own are installed without being asked!](https://forum.waves.com/t/when-did-it-happen-all-plugins-i-dont-own-are-installed-without-being-asked/10278)

<div class="topic-metadata">

**Author:** [@Tj-Shredder](https://forum.waves.com/u/Tj-Shredder)\
**Replies:** 2\
**Last updated:** [December 3, 2024, 7:18am UTC](https://forum.waves.com/t/when-did-it-happen-all-plugins-i-dont-own-are-installed-without-being-asked/10278 "2024-12-03T07:18:27Z")

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I just realized in Waves Central, that the complete W15 plugins are installed. And it seems the bundles are listed separately. I need to get rid of anything I don’t use. Also there are most likely more Waveshells instal…

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## [Feedback hunter - Please help](https://forum.waves.com/t/feedback-hunter-please-help/10295)

<div class="topic-metadata">

**Author:** [@heptasonic](https://forum.waves.com/u/heptasonic)\
**Replies:** 3\
**Last updated:** [December 1, 2024, 12:36pm UTC](https://forum.waves.com/t/feedback-hunter-please-help/10295 "2024-12-01T12:36:29Z")

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I recently purchased the Feedback Hunter plugin, but it does not appear in the Audio Units list on my M2 Pro Mac. I intended to run the plugin through Dante, but it is not showing up in the available plugin list. Could y…

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## [Waves Central Low Resolution](https://forum.waves.com/t/waves-central-low-resolution/10266)

<div class="topic-metadata">

**Author:** [@wmjsottile](https://forum.waves.com/u/wmjsottile)\
**Replies:** 2\
**Last updated:** [November 28, 2024, 6:32am UTC](https://forum.waves.com/t/waves-central-low-resolution/10266 "2024-11-28T06:32:30Z")

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waves central displays in the lowest resolution… I run triple monitors in my studio, waves central, now is spanning two monitors when it comes up, the window is NOT resizable

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## [Some Samples aren't Attributed in COSMOS](https://forum.waves.com/t/some-samples-arent-attributed-in-cosmos/4760)

<div class="topic-metadata">

**Author:** [@ohtgf](https://forum.waves.com/u/ohtgf)\
**Replies:** 3\
**Last updated:** [November 25, 2024, 11:08am UTC](https://forum.waves.com/t/some-samples-arent-attributed-in-cosmos/4760 "2024-11-25T11:08:53Z")

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Added several sample folders, waited for scan to finish, once completed I looked through the samples and a large portion of them were blank waveforms, with no attributes (therefore excluding them from the main “cosmos” v…

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## [HComp: How to turn the noise off?](https://forum.waves.com/t/hcomp-how-to-turn-the-noise-off/10216)

<div class="topic-metadata">

**Author:** [@Aurasphere](https://forum.waves.com/u/Aurasphere)\
**Replies:** 3\
**Last updated:** [November 22, 2024, 10:02am UTC](https://forum.waves.com/t/hcomp-how-to-turn-the-noise-off/10216 "2024-11-22T10:02:08Z")

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As above for trany/tube tone 1; why is the noise even as default there when using analog versions???

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## [USB drive shows as disconnected AND connected device](https://forum.waves.com/t/usb-drive-shows-as-disconnected-and-connected-device/1400)

<div class="topic-metadata">

**Author:** [@drpat](https://forum.waves.com/u/drpat)\
**Replies:** 10\
**Last updated:** [November 21, 2024, 5:05am UTC](https://forum.waves.com/t/usb-drive-shows-as-disconnected-and-connected-device/1400 "2024-11-21T05:05:53Z")

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My thumb drive contains 2 Waves licenses. I just bought an additional 2 licenses and activated them to the same thumb drive. When I launch Pro Tools, I get a message that the 2 new licences could not be found. When I ope…

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## [Disconnected licenses, same hard drive?](https://forum.waves.com/t/disconnected-licenses-same-hard-drive/1416)

<div class="topic-metadata">

**Author:** [@jacob-frazier](https://forum.waves.com/u/jacob-frazier)\
**Replies:** 6\
**Last updated:** [November 21, 2024, 5:01am UTC](https://forum.waves.com/t/disconnected-licenses-same-hard-drive/1416 "2024-11-21T05:01:50Z")

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Hi there, I’m having some trouble with my V-series and SSL 4000 plugin collections. They previously worked fine, but I noticed a day or two ago that I got a “no license” warning, then I looked in the Waves central app a…

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## [Plugins opens but no Display](https://forum.waves.com/t/plugins-opens-but-no-display/1685)

<div class="topic-metadata">

**Author:** [@olamandude](https://forum.waves.com/u/olamandude)\
**Replies:** 21\
**Last updated:** [November 13, 2024, 12:41pm UTC](https://forum.waves.com/t/plugins-opens-but-no-display/1685 "2024-11-13T12:41:22Z")

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I can open all my plugins but like 50% of them wont show any display… just black, but they influence the sound and i think i can turn the nobs, just not see them… Any ideas how to solve this?

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## [Is there a way to change my forum name?](https://forum.waves.com/t/is-there-a-way-to-change-my-forum-name/10158)

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**Author:** [@Bluesman](https://forum.waves.com/u/Bluesman)\
**Replies:** 1\
**Last updated:** [November 11, 2024, 9:54am UTC](https://forum.waves.com/t/is-there-a-way-to-change-my-forum-name/10158 "2024-11-11T09:54:27Z")

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Hi, Forum is using part of my email as my name. Is there a way to change that?? Been looking around and did a search. Nothing

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## [Mouse cursor disappears with Waves v15 plugins](https://forum.waves.com/t/mouse-cursor-disappears-with-waves-v15-plugins/10119)

<div class="topic-metadata">

**Author:** [@sciliak](https://forum.waves.com/u/sciliak)\
**Replies:** 5\
**Last updated:** [November 8, 2024, 9:41am UTC](https://forum.waves.com/t/mouse-cursor-disappears-with-waves-v15-plugins/10119 "2024-11-08T09:41:18Z")

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Hello - I recently purchased a few waves V15 plug ins. Everything loaded through waves central with licenses properly activated. When I open the plugins in my DAW (both Pro Tools and Ableton), as soon as I click anywhere…

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## [Waves DigiGrid D Driver showing "Product not Authorised" in Waves Central](https://forum.waves.com/t/waves-digigrid-d-driver-showing-product-not-authorised-in-waves-central/10138)

<div class="topic-metadata">

**Author:** [@Shad0wLandsUK](https://forum.waves.com/u/Shad0wLandsUK)\
**Replies:** 3\
**Last updated:** [November 5, 2024, 1:39pm UTC](https://forum.waves.com/t/waves-digigrid-d-driver-showing-product-not-authorised-in-waves-central/10138 "2024-11-05T13:39:08Z")

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Hi there, I have had this interface a number of years and just did not think to check into this before. In Waves Central, under My Products a device shows DiGiGrid D Driver V9 and then it is greyed out (image provided…

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## [NLS Channel Selection](https://forum.waves.com/t/nls-channel-selection/10113)

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**Author:** [@edriver3](https://forum.waves.com/u/edriver3)\
**Replies:** 2\
**Last updated:** [November 4, 2024, 12:59pm UTC](https://forum.waves.com/t/nls-channel-selection/10113 "2024-11-04T12:59:44Z")

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I once saved my NLS settings as “default” and it was on Mike Channel 14. I don’t like how that anytime I load the NLS, all the Mike instances select channel 14. How do I get it back to the original default settings where…

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## [Harmonizing Plugin](https://forum.waves.com/t/harmonizing-plugin/10101)

<div class="topic-metadata">

**Author:** [@olkeyzer](https://forum.waves.com/u/olkeyzer)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 12:40pm UTC](https://forum.waves.com/t/harmonizing-plugin/10101 "2024-11-04T12:40:22Z")

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Hey folks, brand new here, and to using plugins in a live performance in general! Currently using superrack performer with our Midas M32R. Playing multiple roles in this band, FOH, keyboardist and vocalist. Looking to ad…

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## [Waves Update Plan MacOS](https://forum.waves.com/t/waves-update-plan-macos/9980)

<div class="topic-metadata">

**Author:** [@hanssligter](https://forum.waves.com/u/hanssligter)\
**Replies:** 7\
**Last updated:** [November 3, 2024, 10:12pm UTC](https://forum.waves.com/t/waves-update-plan-macos/9980 "2024-11-03T22:12:49Z")

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Hi everybody, I have a question. I still have quite a lot of Waves version V9, V10 and V11 plugins. These versions apparently don’t work anymore in MacOS from Catalina on. That’s the main reason I still haven’t updat…

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## [Lv1 setup for church and live stream](https://forum.waves.com/t/lv1-setup-for-church-and-live-stream/10054)

<div class="topic-metadata">

**Author:** [@ruslangrigorash](https://forum.waves.com/u/ruslangrigorash)\
**Replies:** 3\
**Last updated:** [October 21, 2024, 7:49am UTC](https://forum.waves.com/t/lv1-setup-for-church-and-live-stream/10054 "2024-10-21T07:49:11Z")

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How can I run two mixes simultaneously using lv1 on two different computers with same license it seems like I can use it only on one computer and I use it for church in main hall but I can’t create another mix for live s…

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## [Waves 15 crashing ProTools](https://forum.waves.com/t/waves-15-crashing-protools/9984)

<div class="topic-metadata">

**Author:** [@jeffknowler](https://forum.waves.com/u/jeffknowler)\
**Replies:** 3\
**Last updated:** [October 20, 2024, 6:04am UTC](https://forum.waves.com/t/waves-15-crashing-protools/9984 "2024-10-20T06:04:34Z")

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Hi, anyone know why Waves 15 crashes my ProTools when I first boot it up? It’s always fine the second time around, but it’s been pretty consistent. I’m currently on a MacBook Pro running HDNative (Ventura 13.6.7)

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## [Axis Scope Computer](https://forum.waves.com/t/axis-scope-computer/10019)

<div class="topic-metadata">

**Author:** [@blessingnice2006](https://forum.waves.com/u/blessingnice2006)\
**Replies:** 2\
**Last updated:** [October 14, 2024, 7:42am UTC](https://forum.waves.com/t/axis-scope-computer/10019 "2024-10-14T07:42:03Z")

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Good day WavesForum, I need your support and advice regarding an issue with my Axis Scope Computer. I shut down the Axis Scope, but when I tried to power it back on, it did not start. However, the LAN port is blinking …

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## [Digico SD 8 with Waves having loud low frequency popping](https://forum.waves.com/t/digico-sd-8-with-waves-having-loud-low-frequency-popping/10013)

<div class="topic-metadata">

**Author:** [@micahlawshe](https://forum.waves.com/u/micahlawshe)\
**Replies:** 1\
**Last updated:** [October 10, 2024, 5:10am UTC](https://forum.waves.com/t/digico-sd-8-with-waves-having-loud-low-frequency-popping/10013 "2024-10-10T05:10:55Z")

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Hello, I have been having an issue with a Digico SD 8 with Waves where there are occasional low frequency pops. We are a church and these low frequency pops that are highly distracting and bring one out of a moment. We b…

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## [Waves Plugins Settings Reset](https://forum.waves.com/t/waves-plugins-settings-reset/8679)

<div class="topic-metadata">

**Author:** [@dirkjooste](https://forum.waves.com/u/dirkjooste)\
**Replies:** 3\
**Last updated:** [October 9, 2024, 7:35am UTC](https://forum.waves.com/t/waves-plugins-settings-reset/8679 "2024-10-09T07:35:18Z")

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Hi, every time I save and reopen my project in Cubase (Elements 13) I loose all of my Waves plugin settings as it resets to the default setting. How do I rectify this as I cannot work with the plugins if they are doing t…

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## [Waves tune clicks and pops (not present in waves tune realtime)](https://forum.waves.com/t/waves-tune-clicks-and-pops-not-present-in-waves-tune-realtime/5448)

<div class="topic-metadata">

**Author:** [@relystuff](https://forum.waves.com/u/relystuff)\
**Replies:** 18\
**Last updated:** [October 7, 2024, 7:12am UTC](https://forum.waves.com/t/waves-tune-clicks-and-pops-not-present-in-waves-tune-realtime/5448 "2024-10-07T07:12:52Z")

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I’m really frustrated at the moment. I love waves tune because you can manually change the notes you hit with your vocals which leaves plenty of room for creative effects and design. With this said, when I use waves tu…

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## ["you did not allow central to make changes" issue](https://forum.waves.com/t/you-did-not-allow-central-to-make-changes-issue/6550)

<div class="topic-metadata">

**Author:** [@ec4s1234](https://forum.waves.com/u/ec4s1234)\
**Replies:** 3\
**Last updated:** [October 7, 2024, 7:10am UTC](https://forum.waves.com/t/you-did-not-allow-central-to-make-changes-issue/6550 "2024-10-07T07:10:57Z")

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hey everyone, im having some issues getting waves central to work. it keeps saying “you did not allow central to make changes”. ive done everything within my ability to make sure the program had full auth and still no lu…

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## [Clarity Vx dropping audio in Davinci Resolve](https://forum.waves.com/t/clarity-vx-dropping-audio-in-davinci-resolve/9392)

<div class="topic-metadata">

**Author:** [@matt4](https://forum.waves.com/u/matt4)\
**Replies:** 4\
**Last updated:** [September 29, 2024, 6:44am UTC](https://forum.waves.com/t/clarity-vx-dropping-audio-in-davinci-resolve/9392 "2024-09-29T06:44:51Z")

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Hi! I noticed that when I add in clarity vx to an audio track that there is an intermittent drop in audio. Does anyone else have this issue? Need some guidance on how to troubleshoot or fix it. Wave form looks fine and i…

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## [Studioverse Instruments macro issue](https://forum.waves.com/t/studioverse-instruments-macro-issue/9611)

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**Author:** [@csoljan](https://forum.waves.com/u/csoljan)\
**Replies:** 3\
**Last updated:** [September 25, 2024, 4:35am UTC](https://forum.waves.com/t/studioverse-instruments-macro-issue/9611 "2024-09-25T04:35:44Z")

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Studioverse doesn’t show all plugins for automation. i have a shaperbox in slot 3 which shows up and another in slot 11 which doesn’t show at all. I can move the one from slot 3 around to slot 15 and its fine, but i ca…

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## [Waves 13 on MacOS 14.5 sonoma](https://forum.waves.com/t/waves-13-on-macos-14-5-sonoma/9853)

<div class="topic-metadata">

**Author:** [@edwards.ky1](https://forum.waves.com/u/edwards.ky1)\
**Replies:** 4\
**Last updated:** [September 25, 2024, 4:18am UTC](https://forum.waves.com/t/waves-13-on-macos-14-5-sonoma/9853 "2024-09-25T04:18:27Z")

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Waves central allows me to install but says “not officially supported” – i’m on 2021 M1 Max Mac running. Do i have to upgrade to waves 15? or is it safe to install and run v13?

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## [Please check your internet connection](https://forum.waves.com/t/please-check-your-internet-connection/9918)

<div class="topic-metadata">

**Author:** [@dlcksghcjswo](https://forum.waves.com/u/dlcksghcjswo)\
**Replies:** 1\
**Last updated:** [September 24, 2024, 4:54am UTC](https://forum.waves.com/t/please-check-your-internet-connection/9918 "2024-09-24T04:54:10Z")

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I was going to install PRODUCT, but it’s not working because of the internet problem So I did everything you told me to do, but I can’t. No internet connection issues, firewall, repositioning, etc… Is there any other …

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## [The Waves Plugins takes too long to load](https://forum.waves.com/t/the-waves-plugins-takes-too-long-to-load/9923)

<div class="topic-metadata">

**Author:** [@jaesek1223](https://forum.waves.com/u/jaesek1223)\
**Replies:** 1\
**Last updated:** [September 24, 2024, 4:45am UTC](https://forum.waves.com/t/the-waves-plugins-takes-too-long-to-load/9923 "2024-09-24T04:45:54Z")

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I am subscribed to Waves Ultimate for sound work in music and video, but I’m encountering errors when loading the plugins in Logic Pro and Final Cut Pro. In the case of Logic Pro, it takes over a minute to load the plug…

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## [Install both V13 and 14 plugins with newest Installer?](https://forum.waves.com/t/install-both-v13-and-14-plugins-with-newest-installer/8663)

<div class="topic-metadata">

**Author:** [@atticmike](https://forum.waves.com/u/atticmike)\
**Replies:** 4\
**Last updated:** [September 22, 2024, 6:55am UTC](https://forum.waves.com/t/install-both-v13-and-14-plugins-with-newest-installer/8663 "2024-09-22T06:55:07Z")

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I own V13 and V14 plugins and wonder if I can install them by using the latest Waves installer or do you have to do a split installation? Also I wouldn’t know how to proceed generally. Can you help me?

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## [3rd party plug-in with Superrack Performer](https://forum.waves.com/t/3rd-party-plug-in-with-superrack-performer/9901)

<div class="topic-metadata">

**Author:** [@mathias.sidor](https://forum.waves.com/u/mathias.sidor)\
**Replies:** 1\
**Last updated:** [September 20, 2024, 6:23am UTC](https://forum.waves.com/t/3rd-party-plug-in-with-superrack-performer/9901 "2024-09-20T06:23:26Z")

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I’m trying to use LX480 reverb in Superrack Performer, for live situations. But the plug-in only shows up in a stereo-rack. But in my DAW, there’s no problem using the plug-in on a mono-track… So the plug-in can work …

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## [SuperRack first time setup](https://forum.waves.com/t/superrack-first-time-setup/9890)

<div class="topic-metadata">

**Author:** [@santyapudya3003](https://forum.waves.com/u/santyapudya3003)\
**Replies:** 1\
**Last updated:** [September 17, 2024, 10:37am UTC](https://forum.waves.com/t/superrack-first-time-setup/9890 "2024-09-17T10:37:06Z")

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I’m new in live sound and also in SuperRack implementation, it’s my first time ever using this type of systems in live sound mixing. So I was just done installing SuperRack and when I try to open it, it prompted me to o…

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## [V15 GUI scaling](https://forum.waves.com/t/v15-gui-scaling/9708)

<div class="topic-metadata">

**Author:** [@KyleAshley](https://forum.waves.com/u/KyleAshley)\
**Replies:** 1\
**Last updated:** [September 16, 2024, 1:49pm UTC](https://forum.waves.com/t/v15-gui-scaling/9708 "2024-09-16T13:49:14Z")

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Hi - upgraded my Abbey Road stuff and a few select others to V15. Some of the plugs are razor sharp at 200% and some aren’t. AR chambers looks excellent, but AR plates is blurry. When will all plugs finally be clear al…

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